Educational: Eligibility for an Air hostess-training programme is plus two/ or a graduate degree with a diploma/degree in Hotel Management or Tourism Management. The aspirant must be eligible to hold an Indian Passport and should be below twenty-five years of age with a minimum height of 157.5 cm. The weight should be in proportion to height. Further, one must be unmarried, with normal eyesight of 6/6 uncorrected vision in each eye. Fluency in English, Hindi, and knowledge of an international language is an added advantage.
A flight purser, the male counterpart of the Airhostess has to be a graduate below 26 years and have a minimum height of 163 cm with proportionate weight.
The applicant should be physically fit with a pleasing personality and clear complexion. After the initial screening of applicants is completed the airline company calls them for a written examination, usually of the objective type (multiple choice). Those who qualify in the written examination have to appear for a group discussion followed by a personal interview of successful candidates. If selected you will be on training for 2 to 3 months in which time you learn about service, grooming, safety and first aid, after which you are initially put on trainee flights.
The training covers several topics, each of which deals with technical or non-technical aspects of the aircraft. Beginning with the history of aviation, the candidates are made to learn In-flight Service, Passenger Handling, Passenger psychology, Service of meals on the Aircraft, the art of conversation, Transactional Analysis, Emergency Evacuation System, Personal Grooming and Hygiene, First Aid, Confidence Building, Handling of visually impaired passengers, Making announcements, Emergency demonstration etc.
Common sense, sense of responsibility, initiative, friendly outgoing personality, politeness, physical stamina and the capacity to work for long hours on one’s feet, ability to react quickly in times of emergency and a presence of mind, systematic approach, unruffled appearance, a well-modulated pleasant voice, and a proportionate figure with a graceful carriage.